Customizing

Slide 31: Custom Options

  • Mrs. _________, you can customize your own set and I can probably still get you something for free... I’m going to type all your favorite pieces into my Cutco App so I can figure out the prices.

  • What are your 5 favorite pieces that you liked, and could see yourself using the most?

    • (Enter favorite pieces into Cutco Orders to calculate price and offer deal)

  • Great! We have some incredible deals going on right now! (Explain Special, then Present the Price)


Special #1: Pick 5

  • Special #1 is your Pick 5 Special!

  • Now, when you get these 5 knives today, I can give you the Super Shears OR 4 Table Knives for Free! Did you like the super shears or table knives more?

  • Ok, give me one second to calculate the price…

  • Ok I calculated your deal!

    • The Value of Your Set Is: ________ (value)

    • I'm able to save you: ________ (bonus value)

    • Which brings your price down to: __________ (customer pays)

    • Or __ payments of: __________ (2, 3, or 5 pay) interest free.

  • Would you like to go ahead and get your customized set today?

    • If Yes: Great, you will love your Cutco! Let's take a look at the accessories just so you know what else is available to add either for now or in the future! (GO TO SLIDE 32)

    • If No: No problem, what's your least favorite piece out of these 5? (Offer Special #2)


Special #2: Buy 3, Get the 4th Free!

  • Special #2 is your Buy 3, Get the 4th Free! Give me one second to get that new price…

    • (UNBONUS EVERYTHING -> delete all but customer’s 4 fav pieces -> bonus LEAST expensive piece)

  • Okay, Mrs. _______, I'm ready with the prices!

    • The Value of Your Set Is: ________ (value)

    • I'm able to save you: ________ (bonus value)

    • Which brings your price down to: __________ (customer pays)

    • Or __ payments of: __________ (2, 3, or 5 pay) interest free.

  • Does that sound like a better option for you?

    • If Yes: Great, you will love your Cutco! Let's take a look at the accessories just so you know what else is available to add either for now or in the future! (GO TO SLIDE 32)

    • If No: No problem, Mrs. _____, which are your two favorites? Ok give me 1 minute so I can show you our last special… (delete pieces until only customer’s 2 fav pieces remain -> UNBONUS EVERYTHING)


Special #3: Free Gadget Special

  • Mrs. _____, our last special is your Free Gadget Special. For those 2 pieces, it's only $______ in full or $____ per month for ____ months.

  • And I can give you the Scoop, Veggie Peeler or Large Cutting Board for Free!

  • Would you like to go ahead and get those pieces today?

    • If Yes: Awesome! Which free gadget would you prefer? Great, you will love your Cutco! Let's take a look at the accessories just so you know what else is available to add either for now or in the future! (SLIDE 32)

    • If No: (Go to Reserve Your Buy Now Bonus)


Buy One Piece - Reserve Buy Now Bonus / Preferred Customer Program

  • It sounds like you LOVE Cutco, but now just isn’t the right time. Most people who like Cutco and think they will get some in the future, just end up reserving the BUY NOW BONUS! By getting 1 piece today, you become a PREFERRED customer, so in the future, you can still get the discounts and savings you’d be getting if you did get the whole set today. And it really helps me towards my goals.

  • Which is your favorite piece?

  • That piece is only $_____ today, would you like to try out your favorite piece?

(You can put any knife over $70 on a 2-pay!; recommend a DD edge to start with)

  • IF YES: Awesome! You'll love that piece. I want to show you the accessories just so you know what else is available to add in the future; I'd hate for you to find out later that I didn't show you everything that was available, and I missed something you would have loved.

  • IF NO: No worries Mrs. _____! I want to show you the accessories just so you know what else is available to add in the future; I'd hate for you to find out later that I didn't show you everything that was available, and I missed something you would have loved.

ALWAYS SHOW GIFTS AND ACCESSORIES, AND ASK FOR RECOMMENDATIONS, EVEN IF THEY DON'T GET ANY KNIVES!

Next Section: Gifts & Accessories